SILENT CONSENT

Silent Consent
is…
 …to allow a practice to continue even when you know it’s wrong
Root course of silent consent:
Lack of planning leading to decisions made under time pressure; which leads to «short cuts». Successful experience with «short cuts» makes it likely to become an unwonted practice.

 Examples of background situation that lead to unwonted practice:
  • Being distracted by disturbances in the surrounding
  • Take a shortcuts to get the job done 
  • Forgetting to take the necessary precaution 
  • Acquired some bad habits 
  • Experienced problems and risks that were not predicted 
  • Being exposed to unnecessary risk when carrying out activities 
  • Having an culture that invites people to unwanted decisions

Action we need to reveal silent consent:
  • Make sure we always have good experience with the truth 
  • Never make it personal. Make it cultural! 
  • Reward teams for good observations 
  • Never promise more than you can deliver 
  • Show respect and use the words «Thank you» a lot 
  • Involve workforce agreeing on best practice for closing silent consent 
  • Always use open questions conducting Care Talks/Safety Talk and conversations, always in peace 
  • Make platforms where silent consent is brought up, e.g. pre job meetings, HSE meeting, Risk assessment meetings, new recruiters training etc. 
  • Celebrate success stories and good examples 
  • Explain «why» more than «how» at the start 
  • This is not a campaign; make it a program - a lifestyle 
  • Never forget the basics; sufficient time, appropriate guidelines, correct training and the proper equipment for the task.
  • Everyone makes the right decision, even when no one is looking.

Project team

Picture
Gunnar Fossland – Alcoa Lista - Project lead
 Geir Yven – HA Husnes
Odd Arne Fodnes – HA Årdal
 Gunnar Nyberg – KUBAL
Matthias Haraldsson – Alcoa Fjarðaál
Freddy Larsson –  HA Vigelands Brug

 Odd Sevland - Speaker
Odd has recently been involved in the development of Statoil's behavior program and ConocoPhillips PSI program and many more smaller program.
Odd Sevland has extensive experience in finding company's path towards zero incidents.